Important Notice

If you know a young person (aged  8-18 years) from a low income Lambeth household who is enthusiastic and committed to the arts (e.g. music, drama) or sports, they may be eligible for grant of up to £1,000. Click here for more information.

Spring 2 Assesments

Spring 2 Assessments for Year’s 7-10 will take place on Monday 27 February 2017 to Friday 03 March 2017

Spring 2 Mock Exams for Year’s 11-13 will take place on Monday 27 February 2017 to Wednesday 08 March 2017 - Mock Exam Timetable for Year's 11-13

Complaints Procedure and Policy

The academy tries to resolve problems informally wherever possible.

Introduction

We have a process for handling complaints: this process sets out how we can work together to resolve the complaint, with the aim of always doing so in formally and amicably.

Our primary concern is always the wellbeing of your child and we commit to working with you to ensure that your child’s schooling is as happy and fulfilling as possible.

This policy outlines an effective response and appropriate redress which we as a school will provide to all complaints:

 

Ark Complaints Procedure & Policy - 2016/19